Returns & Exchanges

At ThePack, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for all unworn and unwashed items. Our goal is to ensure you find the perfect fit and style for your wardrobe without any stress.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the return request process and attach it securely to your package.

• 3.
  Pack and Ship

  Place the items in their original packaging, ensuring all tags are attached, and drop the parcel off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund or exchange within 5 to 7 business days.